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Microsoft CSP Program

If Microsoft’s cloud is the foundation of your business’ plan for increasing efficiencies and productivity, and reducing costs, consider all the extra support you could be getting by purchasing your subscriptions through our Microsoft CSP Program. You could be benefiting from free technical advice from our certified Microsoft specialists, access to discounted workshops, assessments, and user training. Our aim is to help you harness the full power of the Microsoft cloud and accelerate your business.

Below you will see the five key pillars of our program and some detail around the offerings within them.

Program Features and Benefits

ONBOARDING

ENABLEMENT

OPERATIONAL

TECHNICAL SUPPORT

CLOUD ADOPTION

Microsoft CSP & Platforms Workshop

This is delivered by our Microsoft Business Development Manager. They'll reinforce your understanding of CSP, introduce you to our subscription and cost optimization platforms, and advise how you can best engage with our teams.

Microsoft 365 License Optimization Assessment

This will identify opportunities to make your Microsoft 365 licenses more efficient. The assessment and report make recommendations on which license is most appropriate for you based on your user usage. It will also highlight opportunities to save money.

Azure Subscription Optimization Assessment

This will identify opportunities to make your Azure subscription more cost-efficient. The assessment and report make recommendations on which license is most appropriate for you based your user usage. It will also highlight opportunities to save money.

Microsoft Cloud Solutions User Training

These sessions are designed to be short, snappy, and easy to take in so that users have all the knowledge they need to make the best use of Microsoft tools. This ensures successful adoption rates and that users can be as productive as possible.

Microsoft Technical Certification Training

With role-based Microsoft certifications, you can prove that you are keeping up with the next generation of technical roles and requirements. Expand your knowledge, prove your expertise to employers and colleagues, and get the recognition and opportunities you deserve.

Microsoft Exam Vouchers

When you and your team are ready to take Microsoft technical certification exams let us know and we can request free Microsoft exam vouchers on your behalf.

Webinars, Workshops & Events

We regularly host webinars, workshops, and events covering Microsoft and complementary third-party vendor solutions. You will have first refusal on attendance.

Account Engagement

Our Microsoft team of Account Executives are here to support your success. They are your point of contact for day-to-day engagements.

Microsoft Licensing Helpdesk

As part of our program you have access to our dedicated team of Microsoft licensing specialists. They will provide clarity on even the most complex licensing scenarios.

Their response SLA depends on your tier and is available Monday to Friday (excluding public holidays) – 9am to 5pm.

GMCirrus Subscription Management Portal

Manage your Microsoft cloud services with GMCirrus. Manage your subscriptions, users, costs, and specify budgets.

Microsoft 365 License Optimization Tool

Get proactive management of your Microsoft 365 licenses and ensure your license estate is optimal. Identify and report on user adoption and usage.

Microsoft Azure Cost Optimization Tool

Get proactive analysis of your Microsoft Azure usage and ensure it is as cost efficient as possible. Get regular reports that identify opportunities so you can act on expert recommendations.

Microsoft CloudAssure Helpdesk Service

Benefit from break/fix support delivered by our team of Microsoft certified engineers. Available Monday to Friday - 9am to 5pm. Backed by Microsoft Premier Support which ensures priority escalation. You’ll also get a business-critical response SLA.

Azure Monitoring Service

With this service, we take ownership of the day-to-day management of your Microsoft 365 environment. Our monitoring services are designed to allow you to focus on your business rather than worrying about the tech behind it.

Microsoft 365 Monitoring Service

With this service, we take ownership of the day-to-day management of your Microsoft 365 environment. Our monitoring services are designed to allow you to focus on your business rather than worrying about the tech behind it.

Annual Azure Health Check Service

Our Azure Health Check Service provides you with the assurance that Azure environment is running as it should. Our Microsoft certified architects will assess your deployment and make any recommendations according to operational excellence, performance efficiency, reliability, and security best practice.

Microsoft Cloud Discovery Sessions

These short sessions enable us to understand your aspirations and begin to align where Microsoft Cloud solutions can help you reach them. We will also identify next steps.

Microsoft Cloud Immersion Workshops

We want to help you understand the value of Microsoft’s Cloud. Our set of pre-made workshops covering Azure and Microsoft 365 help you envision the possibilities and realize the opportunities. Accelerating your adoption journey.

Microsoft Cloud Adoption Services

Our team of Microsoft certified engineers, architects, trainers, and project managers are here to support the successful adoption of digital transformation through the delivery of professional services. Talk to our team to find out more about the services we can offer.

Why should I move from my current Microsoft provider?

  • The level of technical support you get when you sign up to our Microsoft CSP Program is what differentiates us from other providers.
  • We’ve designed our program to ensure that you are given the support you need to make your investment in Microsoft cloud technologies a real success. This includes access to free training workshops and optimization assessments, and heavily discounted professional technical services.

ONBOARDING

How often have you onboarded with a company and it has been a bit lack luster and missing the finer details? With our Microsoft CSP Program you can look forward to a comprehensive onboarding process. Our Microsoft Business Development Manager will re-cap all elements of the program with you and introduce you to our subscription and cost optimization platforms. You’ll also have the chance to take advantage of a Microsoft 365 License Optimization Assessment and an Azure Subscription Optimization Assessment. The aim of both is to identify opportunities for you to increase the efficiency of your licenses and subscriptions.

OPERATIONAL

We are with you every step of the way after onboarding as you’ll have regular contact with our Microsoft Account Executives, free access to our Microsoft licensing experts for complex queries, and GMCirrus our cloud marketplace and subscription management portal. Regularly checking in on user-adoption rates and usages levels are important ways to ensure that your license estate is always optimal. We have tools for Microsoft 365 and Azure that will allow you to do just this.

CLOUD ADOPTION

The aim of our program isn’t just to make it easier for you to buy licenses and subscriptions, we want to make sure that you are adopting the best technologies to help you achieve your business aspirations. The first port of call is to have a Cloud Discovery Session with one of our experts. Included within our program, this session will help align your aspirations to Microsoft Cloud solutions. Available at discounted rates we can also deliver Cloud Immersion workshops that deep dive into Microsoft solutions and a range of services to support your adoption of Microsoft’s cloud. These include infrastructure design and migration.

TECHNICAL

Break/fix support is delivered by our team of Microsoft certified engineers and backed by Microsoft Premier support, which ensures priority escalation if needed. We can offer discounted monitoring services for your Azure and Microsoft 365 environments. Designed to allow you to focus on your business rather than worrying about the tech behind it. Our sought-after Azure Health Check Service which has saved some of our customers upwards of $300,000 a year, is also available at a discounted cost to members of our Microsoft CSP Partner Program.

ENABLEMENT

Get a 40% discount on Microsoft technical certification training and free Microsoft exam vouchers. You’ll also get first dibs on spaces at our regular webinars and events. We can also provide user training to enable users to make the most of your business’ investment in Microsoft tools.

  • Technical + presales consultation
  • Migration services + post-deployment managed services
  • Licensing optimization
  • Fully accredited Microsoft technical specialists
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